United Airlines Honors Tickets Bought During Computer Glitch

United Does Customers A Solid

On Thursday, a computer glitch caused by an error in filing fares allowed passengers to book tickets on United Airlines for as little as $0. Yes, $0.

It was reported that passengers were booking $0 tickets and paying roughly $10 with taxes. Other fares were between $5 and $10.

On Friday, the airline tweeted that they would honor the massively mispriced tickets.

We’ve reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets.
— United Airlines (@united) September 13, 2013

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