Scrolling right by those one- and five-star reviews could be the key to getting the most accurate take on whatever you're about to buy.
The Sunday Riley scandal highlights suspicions about the beauty seller's online reviews.
Consumer advocates and marketing experts argue that gag clauses actually make businesses worse off.
People are now more connected online than ever before. The rise of web 2.0 means that we are no longer relying on specific providers to produce our content. Instead, individuals are able to express their thoughts and feelings and share them with a global audience.
Building your reputation online can be a long and tedious process. When you are first starting out, it can be difficult to prove to others that your business is worthwhile.
Who here hasn't Yelped their doctors?
"If you can't say something nice, don't say anything at all" may be Thumper's Law in the animated world, but versions of it have been around a bit longer than Bambi. The hospitality industry, more than any other, may have created an expectation of servitude and pandering at all costs.