London's Thistle City Barbican Hotel Denies Gay Couple A Double Room

London Hotel Denies Gay Couple Pre-Booked Double Room, Offers Them Single Beds Instead
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A gay British couple claims a London hotel denied them a pre-booked double room because of their sexuality.

As the BBC reports, the pair claims the receptionist at the Thistle City Barbican hotel in central London offered them a family room instead, repeatedly asking them, "Are you sure you don't want single beds?"

“I believe I’ve been treated in a homophobic way,” Nick Hurley, 22, who had planned to stay at the hotel with his boyfriend, 28-year-old Gavin Maclean, is quoted by Metro as saying.

A representative from Thistle Hotels has responded to the claims, telling media outlets that the lodging company does not tolerate anti-gay behavior.

“We’re sorry to hear this," the hotel chain spokesman is quoted by the International Business Times as saying, adding that there were no double rooms available during the time of Hurley and Maclean's planned stay. "We take matters like this very seriously."

Hurley said that while rooms may not have been available for the pair at the time, it was the way the hotel staff treated him and his boyfriend at the time that makes him upset.

“He had obviously seen it was two guys … He insisted on repeating that question,” Hurley said. “I felt it was a way of him imposing his own stamp on the situation. I got a barbed vibe.”

Upset and frustrated by the experience, Hurley later tweeted:

He then added:

On the other side of the globe, a Beverly Hills, California hotel has been boycotted by lesbian, gay, bisexual and transgender (LGBT) rights advocates for the owner’s ties to what they describe as “state-sponsored homophobia." On Feb. 13, the "Dump The Beverly Hills Hotel" group released a quirky video where people announced a “breakup” with the prestigious hotel.

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Before You Go

LBGT Service Cases
(01 of07)
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An Iowa lesbian couple might have hoped to find a wedding cake that was both delicate and sweet, but they say their experience with a Des Moines-based baker left behind a sour taste. As KCCI-TV is reporting, the owner of Victoria's Cake Cottage refused to bake a cake for Trina Vodraska and Janelle Sievers, who are planning a June wedding, because she is Christian. Victoria Childress, who runs her bakery from home, says it's her right as a business owner to turn away customers."I said, 'I'll tell you I'm a Christian, and I do have convictions.' And I said, 'I'm sorry to tell you, but I'm not going to be able to do your cake," Childress, who met the couple during a taste-testing appointment, said. "I didn't do the cake because of my convictions for their lifestyle. It is my right, and it's not to discriminate against them. It's not so much to do with them, it's to do with me and my walk with God and what I will answer [to] Him for." (credit:AP)
(02 of07)
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A Phoenix-based lesbian couple cried foul after being told to "get a room" by a hotel restaurant manager during a romantic dinner. The Arizona Republic says Kenyata White and Aeimee Diaz, both 38, chose to celebrate their two-year anniversary at the District American Kitchen and Wine Bar, located inside the Sheraton Phoenix Downtown Hotel, on Sunday because they met there. "My partner and I were reminiscing...in one of the tall booths," White told the paper. "I had my arm around her neck, and she had her hand around my waist. I gave her a hug for about a minute, pulled myself away to give her a quick kiss, and then we continued talking."White told AZ Family that she and Diaz were then approached by a restaurant manager, who "came up to us and said we should get a room. That our behavior was inappropriate and we should leave the establishment."
(03 of07)
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Rose Marie Belforti, the town clerk in Ledyard, N.Y., drew national attention after refusing to issue marriage licenses to same-sex couples. The town's government is behind Belforti, saying it cannot force her to issue licenses. (credit:AP)
(04 of07)
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A Florida-based lesbian couple said they were humiliated by their driver's license application "nightmare" after the Pinellas County DMV rejected their name change request after an hour-long wait.
(05 of07)
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The owner of a new gay bar on Seattle's Capitol Hill neighborhood said he was refused service because a printing company thinks homosexuality is wrong. The printing company's owner argued he didn't approve of the artwork on the promotional material. (credit:Getty )
(06 of07)
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Earlier this year, the American Civil Liberties Union (ACLU) filed suit against the Wildflower Inn in Lyndonville, Vermont after the proprietors refused to host Katherine Baker and Ming-Lien Linsley's same-sex wedding reception. As ABC is reporting, the inn updated its website shortly thereafter to announce it is "no longer hosting weddings or special events." (credit:AP)
(07 of07)
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In August, Alix Genter, a lesbian bride-to-be, claimed to have been denied service at Here Comes the Bride in Somers Point, N.J., after the salon's manager said she didn't want to be associated with the pending "illegal action," according to the Philadelphia Daily News. (credit:Alamy)