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If You've Ever Called A Customer Service Line, You've Experienced This Torment

If You've Ever Called A Customer Service Line, You've Experienced This Torment
By 

Digital Innovation Fellow, The Huffington Post

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Ah, the sweet, sweet torment of the call to customer service.

We've all been there: A product is broken or lost, so you jump on the phone with a customer service representative, thinking it'll be a quick fix. But then, the ridiculously bad hold music begins to play, and slowly, you realize you've made a horrible mistake.

This video is everything.

H/T The Awesomer

Before You Go

15 Companies With The Worst Customer Service
15. Bank Of America(01 of15)
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In December it was revealed that BofA is America's least favorite bank. Read more at ASCI. (credit:AP)
14. CenturyLink(02 of15)
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CenturyLink is the third largest telecommunications company in the United States.Read more at ASCI. (credit:<a href="http://www.flickr.com/" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="Flickr" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="31" data-vars-position-in-unit="33">Flickr</a>:<a href="http://www.flickr.com/photos/12836528@N00/7427154754" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="kevin dooley" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/photos/12836528@N00/7427154754" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="32" data-vars-position-in-unit="34">kevin dooley</a>)
13. Delta(03 of15)
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Delta's workers were recently rated the third rudest airline employees.Read more at ASCI. (credit:AP)
12. U.S. Airways(04 of15)
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U.S. Airways' score has improved since last year, but customers still aren't completely satisified.Read more at ASCI. (credit:AP)
11. Twitter(05 of15)
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Lots of customers take to Twitter to talk about different companies' customer service, but it seems that many believe it is Twitter's customer service that's lacking.Read more at ASCI. (credit:Getty Images)
10. American Airlines(06 of15)
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Earlier this year, American Airlines dealt with a surge in canceled flights, and their customer service rating indicates they may have had trouble handling the issue.Read more at ASCI. (credit:Getty Images)
9. Cox Communications(07 of15)
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Cox introduced new, unpopular fees this year, which may explain why they made the list.Read more at ASCI. (credit:<a href="http://www.flickr.com/" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="Flickr" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="19" data-vars-position-in-unit="21">Flickr</a>:<a href="http://www.flickr.com/photos/45942104@N00/484077925" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="Neubie" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/photos/45942104@N00/484077925" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="20" data-vars-position-in-unit="22">Neubie</a>)
8. LinkedIn(08 of15)
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Even though Linkedin's customers are reportedly dissatisfied, the company's CEO, Jeff Weiner, was named one of the best CEOs of 2012.Read more at ASCI. (credit:AP)
7. Time Warner Cable(09 of15)
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Time Warner introduced a new, highly unpopular fee this October.Read more at ASCI. (credit:Getty Images)
6. United Airlines(10 of15)
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United is the lowest rated airline, a spot that was previously held by Delta.Read more at ASCI. (credit:Getty Images)
5. Facebook(11 of15)
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Everyone uses Facebook, and everybody loves to complain about it.Read more at ASCI. (credit:AP)
4. Comcast (Television Service)(12 of15)
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Comcast lost over 400,000 subscribers last year.Read more at ASCI. (credit:AP)
3. Charter Communications(13 of15)
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ACSI called Charter Communications the "perennial industry laggard."Read more at ASCI. (credit:WikiMedia:)
2. Northeast Utilities (14 of15)
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Northeast Utilities' customers suffered from long power outages last year.Read more at ASCI. (credit:<a href="http://www.flickr.com/" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="Flickr" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="4" data-vars-position-in-unit="6">Flickr</a>:<a href="http://www.flickr.com/photos/85547423@N04/8360375552" role="link" class=" js-entry-link cet-external-link" data-vars-item-name="gwp57" data-vars-item-type="text" data-vars-unit-name="5bad457de4b04234e858a067" data-vars-unit-type="buzz_body" data-vars-target-content-id="http://www.flickr.com/photos/85547423@N04/8360375552" data-vars-target-content-type="url" data-vars-type="web_external_link" data-vars-subunit-name="before_you_go_slideshow" data-vars-subunit-type="component" data-vars-position-in-subunit="5" data-vars-position-in-unit="7">gwp57</a>)
1. Long Island Power Authority(15 of15)
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LIPA left thousands of customers powerless for more than two weeks after Hurricane Sandy. The utility company was so widely criticized over its handling of the super storm that the CEO stepped down. Read more at ASCI. (credit:Getty Images)
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